At Michael Anvoner & Company we don’t ask clients to quote a reference number when they’re dealing with us.
We don’t have automated voices on our phones which repeatedly tell you how much we value your call, but then ask you what option buttons to press and keep you waiting ages for a human to answer.
We don’t have customer liaison departments or client assistance teams.
Instead, because we know this is what our clients prefer, we have real people with a heartbeat and a smile who simply ask for your name.
They even have telephones on their desk that ring, which they promptly and courteously answer when you call, or which they use to call you back as soon as they’re free.
We also don’t have time management schedules. We just make an appointment with you.
And then we turn up, on time – even at your home or office if you’re elderly or immobile and that’s more convenient.
Whether you need Wills or Lasting Powers of Attorney, Trusts and Inheritance Tax Planning or care fees assistance, or advice on Court of Protection matters or Probate and administration, we always make sure you know exactly who is looking after you and your matter.
Which is why many of our clients have been with us since we first opened our doors around 30 years ago.
And why so many clients have recommended us to their colleagues, friends, family and the next generation.
This fills us with a huge sense of pride that we are providing a service which people truly appreciate.
If you don’t mind us saying so.
CONTACT US NOW, and we’ll happily answer any queries you might have.
Michael is the principal solicitor. Having trained and begun his legal career in a specialist entertainment law practice in London’s West End, some of the Wills he drafted during this time were for world famous singers and musicians.
When Helen’s solicitor husband sadly died just as she was reaching retirement age and thinking about retiring from working in his practice, she was recommended to us as maternity cover, and came to us for a year as a legal secretary. The baby who was due is now at university, but Helen is still here!